General Questions
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Am I committed to my walks schedule?
Our “Walks plan” options are designed to fit your needs but in order to ensure consistency and as a courtesy to our dog walkers, your schedule is set as you ordered except for planned holidays and emergencies. If you need to change your schedule, please contact us directly.
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How do I know the dog walk actually occurred?
We will leave you a note after every walk with a “Time In, Time Out and Notes”We’ll even email a photo of your happy pup back at home!
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Where do you operate?
Thedogswalk.com operates in the following zip codes: we are currently covering in Town.
Hillcrest, Mission Hills, University Heights, North Park, South Park, Banker's Hill, Little Italy, Golden Hill, Sherman Heights, Downtown, Normal Heights, Clairemont Mesa, Kensington, Tallmadge, College Area, Mission Valley, Fashion Valley, Point Loma, La Playa, Roseville-Fleet Ridge, Sunset Cliffs, Loma Portal, Point Loma Heights, Ocean Beach, Pacific Beach, Claremont, Mission Beach, La Mesa, and Del Cerro.
We plan to expand into more areas of San Diego County in the near future. If you live in an area not listed above, please call us directly. -
How do I exchange keys with my dog walker?
When you register with Thedogswalk.com, you’ll have the option to let us know how the walker will gain access to your apartment:
You provide the walker with a set of keys
The key is left with a doorman
You will be home to let them in
You will specify another option
We also make a second copy of your keys for our offices in case of emergencies. All keys will be locked and secured. -
Do you only do private dog walks?
At Thedogswalk.com we believe your dog deserves the utmost care! Our private walks guarantee that your dog will receive the attention to meet their specific needs. We also offer Social walks with two or three dogs. If you have more than one dog and want them all walked at once, we are happy to accommodate that request.
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Tell me about the Health Professionals, Police and Firemen Program ?
This Program is dedicated to outstanding men and women who provide necessary services to our communities working tirelessly for the good of our friends, neighbors., and loved ones who are entrusted to your tender, loving and skillful care. We are so proud to help already many Nurses in San Diego and to be able to offer our 50% Discount Program for Dogs walk. Please contact us to apply!
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MILITARY Active Duty Program ?
Military service is difficult, demanding and dangerous. In honor of the men and women that protect our great country, , we are proud to offer our 50% Discount Program for Dogs walk to Military people. Please contact us to apply!
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Disabled-Need help with my Pets ?
This Program is dedicated to people with disabilities that need a little extra help. We are proud to offer our 50% Discount Program for Dogs walk in San Diego.
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What if I need late night or early morning walks?
No problem! Thedogswalk.com provides walks at all hours. Please note that while we offer walks 24/7, we schedule all walks during our business hours, Monday-Friday, 9am-6pm.
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What is the 911 Walk Service?
Thedogswalk.com is proud to introduce this unique services into The Dogs Walk activity as this Service is not provided yet by any similar companies in the region. If you have a last minute medical appointment, stuck in traffic or can’t get home for some reason, , 911 Walk is a great concept. You are one click away to order a Dogs walk and receive a visit within one hours after a confirmation. To facilitate the process and save you time, you will be billed the following day. Only Pre- Registered current clients with an approved payment can qualify for this valuable service.
The Dog Walkers
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Are your dog walkers experienced?
Yes! We only accept walkers that have legitimate, professional experience in caring for dogs. Our walkers are knowledgeable, passionate and driven
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Can you describe the hiring process for your dog walkers?
All of our dog walkers first go through a telephone interview where we check to make sure that they meet all our standard requirements:
dog care experience,
are college educated,
and pursue creative arts.
Afterwards, we schedule a face to face interview to ensure their love for our furry friends. Then, we do an authorized background check on each walker. Lastly, the walkers all attend a three hour training /day at our main office. Only after all of these qualifications are met, applicants can begin with the walking for "Thedogswalk.com". -
Are your dog walkers insured?
Yes! All of our dog walkers are insured and bonded through Pet Sitters Associates, LLC dog walking insurance program. To find out exactly what the program covers, visit Thedogswalk.com Insurance.
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Do you walk all breeds?
Absolutely! Thedogswalk.com qualified dog walkers are more than happy to walk all dog breeds.
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How do I know I’ll get the best dog walker for my needs?
Thedogswalk.com scheduling team matches new clients with walkers based on the following criteria:
dog walker’s previous experience with breeds, dog sizes, puppies or elderly dogs
dog walker’s availability
any owner specifications:
gender
personality -
Have your dog walkers owned dogs before?
Almost all of our dog walkers have previously owned dogs. If they haven’t, they have had extensive experience working with dogs in other situations, such as volunteering at shelters, walking other’s dogs, and working at vet offices or other dog service industries.
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What is a Meet and Greet?
A meet and greet is a complimentary 30 minute in-home meeting between you and your walker before any walks begin. We provide this so you can make sure and your dog(s), are comfortable with the assigned walker.
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Will I get the same dog walker for all my walks?
Our goal is to always pair you with the same walker. However, there are times when the same walker will not be able to accommodate you:
- If you are a sporadic client--meaning that you are not able to give us a set walking schedule, but instead contact us when you need a walk. Because our walkers have varying schedules, we cannot guarantee the same walker to sporadic clients.
- If you are a regular client but you have to add a walk that is not in your set walking schedule. Again, because our walker’s schedules vary, we cannot guarantee the same walker.
- If a walker requests some time off or falls ill. In these rare circumstances you will be contacted and a temporary fill-in walker will be assigned to you.
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How do I become a Dog Walker with Thedogswalk.com ?
If you share our passion for dogs and think you’d make a great addition to Thedogswalker.com Dog’s Walking Team, Apply to be A Thedogswalk.com Dog Walker now.
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Can you describe the culture at Thedogswalker.com?
Thedogswalk.com team is a unique group of people from all walks of life. We believe that diversity makes for the best community!
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Can the walker feed my dog too?
Yes! When you enter your dog’s information on our site, you’ll be able to specify any of your pup’s needs, including feeding, playing, or any other information that we need to know. Our walkers are more than happy to meet your dog’s needs for no extra charge.
The Technology
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What is a Thedogswalk.com Account?
Your Account is your personal online profile used to manage your calendar, schedule walks for the future, update your billing information, or make any changes to your or your dog’s profile.
Payment
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How much does it cost?
For a regular schedule, we offer a Premium 30 minute walks for $12.00, 45 minute walks For $14.00 , Monday true Friday 8.00 AM / 10.00 PM
For a Monday thru Friday Fix time schedule, we offer a 20 minute walk for $6.00*- Under certain conditions, please register to qualify.